Travel Industry Conference Agenda


The 2023 North Dakota Travel Industry Conference features a full agenda of inspiration, professional development and networking opportunities.

Register here

Additional agenda details forthcoming.

2023 Travel Industry Conference Agenda

Monday, April 3, 2023

Noon DMAND Meeting
2 p.m. Tap Meeting
3-6 p.m. Registration and Exhibitor Set Up
3-5 p.m.

Networking and Professional Development Roundtables

  • Visitor Centers/Services
  • Meetings and Convention Sales
  • Outdoor Recreation
  • Tourism Development
  • Tribal Tourism
  • Social Media
5:30-8 p.m. Opening Reception and Social at CraftCade

Tuesday, April 4, 2023 - WEAR YOUR LOGO DAY

7:45 a.m. Registration Opens
8 a.m.-5 p.m. Sponsor Exhibits Open
8-8:45 a.m. Breakfast Buffet with Exhibitors
8:45-10 a.m.

Welcome and Opening Keynote

Blueprint to the Future: Leading in a New World of Work  

While the trends, charts, graphs and predictions about the future of work are interesting, the rhetoric around the future of work is often stuck on what it might look like, not how we get there. Instead of wasting time trying to predict what’s next, leaders need to better understand the specific steps we need to take to focus on building incredible teams that thrive in the face of adversity and uncertainty; and have each other’s backs along the way. In this engaging, insight-filled, and actionable presentation, workplace culture and leadership expert Eric Termuende shares his research-backed blueprint for successful leadership in a world that has yet to be created.

10-10:30 a.m. Break with Exhibitors

10:30 a.m.-11:30 a.m.

Breakout Sessions

  • Creating Community Events and Attractions – Matt Schanandore, Mandan Progress Organization
  • NDNTA Native American Cultural Tours: New Adventure – Experiencing & Educating our Traditional Lands in our Own Ways – Darian Morsette, Les Thomas, Tamara St. John, Jen Martel, Stacey LaCompte, and Selina LaFontaine 

  • Working with Media and Influencers – Lauren Becker and Leslie Holbrook, Fahlgren Mortine
11:30 a.m.-1:15 p.m. Industry Luncheon
North Dakota Tourism & Marketing Director Sara Otte Coleman will provide a State of the Industry update over lunch.
1:30-2:30 p.m. Breakout Sessions
  • Art Alley 5.5 Walking Tour – Nicole Gagner, Visual Artist
  • Inspire & Inform: A Modern Approach to Destination Websites – Carrie Tomlinson, Miles
  • Sustainability in the Tourism Industry – Nick Beaulieu (Sojern)
2:30-3:30 p.m.

General Session – Why Diversity, Equity and Inclusion Matters for Travel and Tourism

Chief Diversity and Inclusion Officer Melissa Cherry will lead a session full of insights on how organizations can implement strategies to operationalize DEI within their company culture; and externally execute strategies in their local hospitality community. 

3:30-4 p.m. Break with Exhibitors
4-5 p.m. Pecha Kucha (7-minute brief) tactical presentations
  • Becoming #1 on TripAdvisor - Karen Summers, Expressway Suites 
  • Take Control of Your Inbox! - Jan Lehman, CTC Productivity
  • In-Field Photography - Tanner Cherney, Peak Productions
  • Social Media Latest and Greatest - Jamie Tescher, Odney
  • Google Tips from a Google Pro - Julie Obrigewitsch, Dickinson CVB
  • Small Towns, Big Goals - Danielle Mickelson, Rolla Job Development Authority
  • Celebrate You: Branding & Authenticity - Leslie Holbrook, Fahlgren Mortine
5 p.m. Evening On Your Own
8:30 p.m. Join your colleagues for Prize Bingo at Off Broadway Lounge located in the Radisson Hotel

Wednesday, April 5, 2023

7:45 a.m. Registration Opens
8 a.m.-12 p.m. Sponsor Exhibits Open
8-8:45 a.m. Breakfast Buffet with Exhibitors
8:45-9:45 a.m.

General Session – Charged Leadership: Uncover the Power of YOU and North Dakota

When it comes to leading your team and yourself with energy and positivity YOU are a superhero! Hear from keynote speaker Kristen Brown on how to unlock the energy elements that magnetize people to you and your ideas.

9:45-10:15 a.m. Break with Exhibitors
10:15-11:15 a.m.

General Session – In the Arena with the Theodore Roosevelt Presidential Library

Ed O’Keefe, CEO of the Theodore Roosevelt Presidential Library Foundation, will share the vision and plans for this impactful project.  As one of only 14 official presidential libraries, this new attraction will provide visitors a full experience tied to TR’s legacy of leadership, conservation and citizenship and make North Dakota a must-see destination.

11:15 a.m.-12:15 p.m. Breakout Sessions
  • Thriving in the Gray – Lindsey Peterson, Radiate Wellness
  • The State of the North Dakota Traveler – Carrie Tomlinson, Miles
  • Curating Experiences in Your Destination – Erin Griss, Bandwango
12:15-1:30 p.m.

Governor’s Awards Luncheon Honoring Leaders in Travel and Tourism

The Governor’s Awards for Travel and Tourism recognize the passionate and dedicated North Dakotans who have contributed to the growth of travel and tourism, our state’s third-largest industry. These awards speak to the foundation gratitude important to Governor Burgum.