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The 2024 North Dakota Travel Industry Conference features a full agenda of inspiration, professional development and networking opportunities.

Register here

Additional agenda details forthcoming.

Monday, April 8, 2024

NoonDMAND Meeting 
3-6 p.m.Registration and Exhibitor Set-up 
3-5 p.m.Networking and Professional Development
An opportunity to network with peers and discuss topics relevant to your work.
 
6-9 p.m.Opening Reception and Social at Brewhalla
Transportation will be provided.
 

Tuesday, April 9 - WEAR YOUR LOGO DAY

7:45 a.m.Registration Opens 
8 a.m.-5 p.m.Sponsor Exhibits Open 
8-8:45 a.m.Breakfast Buffet with Exhibitors 
8:45-9 a.m.Welcome 
9-10 a.m.

General Session – Do You Even Know Me? How Curiosity Creates Community in the Workplace

Professional speaker, author and improv comedian James Robilotta will start this full day of learning off with entertainment while encouraging attendees to adopt a mindset of curiosity. 

 
10-10:30 a.m.Break with Exhibitors 
10:30-11:30 a.m.

General Session – Travel Insights: Portrait of Travelers with Disabilities

Justin Farmer, senior vice president of business strategy at MMGY Global will share results from their recent study, the Portrait of Travelers with Disabilities, and how we can improve access for all.

 
11:30 a.m.-12:30 p.m.Breakout Sessions 
  • Inclusivity and Accessibility in North Dakota (panel)
 
  • Tourism Business Development in North Dakota (panel)
 
  • Driving Traffic to Your Website and Making Them Stay
 
12:30-1:30 p.m.

Industry Luncheon

North Dakota Tourism & Marketing Director Sara Otte Coleman will provide a State of the Industry update over lunch.

 
1:30-2:30 p.m.Breakout Sessions 
  • Sparking Rural Tourism (panel)
 
  • Maximizing North Dakota's Great Outdoors (panel)
 
  • Finance for Executives - What Tourism Executives Should Know, Be Asking, and How to Understand Basic Financial Statements
 
2:30-3:30 p.m.

General Session – Why Diversity, Equity and Inclusion Matters for Travel and Tourism with Chief Diversity and Inclusion Officer Melissa Cherry 
Responsible tourism is about reducing social and economic inequalities and building awareness. Centered on internal and external commitments that are not always perceived as being measurable, join this session to understand concepts and insights on how organizations internally should implement strategies to operationalize DEI within their company culture; and externally on how destinations should look to execute strategies in their local hospitality community.

 
2:30-3 p.m.Break with Exhibitors 
3-4 p.m.Breakout Sessions 
  • Managing Pop Up Events
 
  • Tourism and Workforce - News to Know (panel)
 
  • How Does Generation Z Research Vacations, Travel and Get Inspired (panel)
 
4-5 p.m.

General Session – Headline News for All the Wrong Reasons

Travel executive Julie Hart will share case studies around some of the financial failures in our industry and how they can be avoided.

 
 Evening on Your Own 

Wednesday, April 10

 
7:45 a.m.Registration Opens 
8 a.m.-12 p.m.Sponsor Exhibits Open 
8-8:45 a.m.Breakfast Buffet with Exhibitors 
8:45-9:45 a.m.

General Session – ChatGPT for the Tourism Industry

Janette Roush, executive vice president at New York City Tourism + Conventions, will share how AI/ChatGPT is impacting destination marketing – what you should be aware of and how you can utilize the technology.

 
9:45-10:30 a.m.Break with Exhibitors and Governor's Photo Contest Awards Presentation 
10:30-11:30 a.m.Breakout Sessions 
  • North Dakota Native Tours and Tourism Alliance
 
  • What DMOs Need to Know Transitioning from Google Analytics to GA4
 
  • Tips for Developing Your Content Calendar
 
12:15-1:30 p.m.

Governor’s Awards Luncheon Honoring Leaders in Travel and Tourism

The Governor’s Awards for Travel and Tourism recognize the passionate and dedicated North Dakotans who have contributed to the growth of travel and tourism, our state’s third-largest industry. These awards speak to the foundation gratitude important to Governor Burgum.